Delivery
We have set delivery charges for items depending on localisation and package weight. All items will be sent tracked via Royal Mail.
We aim to ship internationally, if you have issues with selecting where your goods are to be shipped please get in touch via our email hello@fourinarow.co.uk and we will address this.
Returns/Exchanges
You have 14 calendar days from the date of receipt to return your item. All returned items must be unworn and in perfect condition and in original packaging and tissue paper with all the tags attached.
To request a return, you must contact us at returns@fourinarow.co.uk with your email and order details. A return authorisation and shipping instructions will be emailed to you. Please do not reply to the purchase confirmation email or receipt email as they are both no reply emails and will not be received or responded to.
Returns must be shipped with a reliable trackable service and at the customer’s expense. Unfortunately we cannot cover the costs of returns as we are a very small business. Please ensure the item is insured for the full amount as we cannot be held responsible for lost or undelivered items. We recommend using Royal Mail Special Delivery. Import & Customs charges on returns will be deducted from the original sale price.
At Four In A Row we pride ourselves on making high quality slow fashion. We produce only small amounts of garments so as not to have overstock. We must receive the garments back in the condition we sent them. Each garment is meticulously checked before posting. Please be careful when trying on items to ensure make up, deodorant etc does not soil the item.
When returning from anywhere outside of the UK, please ensure you write “RETURNS DEPARTMENT” in the address and declare the goods as returns to the postal company. This will ensure no hold ups at UK Customs.
We aim to process all refunds within 7 working days of receipt of goods.
If you require a different size please reorder on the website and return original purchase as per above.
Faulty items please get in contact with us directly via our email.